Top up your WebTic balance
Your WebTic balance (prepaid credit) is used for pay-as-you-go services: VoIP calls, SMS sending, and automatic subscription renewals. Here is how to add funds easily.
Method 1 — Via the client area (recommended)
- Log in at client.webtic.online
- In the navigation bar, click Add Funds (green button)
- Enter the desired amount (minimum €10, maximum €5,000 per transaction)
- Click Add Funds — a proforma invoice is generated automatically
- Choose your payment method and complete the payment
- The credit is added to your account quickly (except for bank transfer)
Method 2 — From the Billing page
- Go to Billing → Add Funds
- Proceed in the same way as Method 1
Auto top-up
To avoid any service interruption, enable auto top-up:
- Go to Billing → Add Funds → Auto Top-up
- Set the minimum threshold (e.g. €20 — the threshold below which the top-up is triggered)
- Set the automatic top-up amount (e.g. €50)
- Save with your preferred payment method
⚠️ Auto top-up requires a saved payment method (credit card or PayPal).
Check your balance
Your current balance is displayed at the top right of your client area (navigation bar). You can also view it in Billing → Credit Balance with the full history of transactions.
Low balance alerts
Set up email alerts for when your balance falls below a certain threshold in Account → Preferences → Balance Alerts. We recommend an alert at €15 so you have time to top up before running out.
