Payment methods available at WebTic
WebTic accepts several payment methods to give you maximum flexibility in managing your account.
Credit card (Visa, Mastercard, Amex)
Credit card payments are processed securely via Stripe, PCI-DSS Level 1 certified. Your card data is never stored on our servers. Payments are confirmed automatically.
PayPal
Pay with your PayPal account or directly by card through the PayPal interface. Ideal for one-off payments or if you prefer not to enter your card details directly.
Bank transfer (SEPA)
For large payments or annual subscriptions, SEPA transfer is available on request. The bank details are shown on your proforma invoice. Processing time: 1–3 business days.
Cryptocurrencies
We accept payments in Bitcoin (BTC), Ethereum (ETH), USDT and Monero (XMR). The amount is converted automatically at the current rate. See the dedicated article Cryptocurrency payment for details.
Prepaid balance (WebTic Credit)
Top up your WebTic balance in advance from Billing → Add Funds. The balance is debited automatically at each renewal. This is the recommended method for VoIP services (per-minute traffic).
Billing
- All invoices are available in Billing → My Invoices
- PDF invoices can be downloaded with your VAT number if provided
- Automatic reminders 7 days, 3 days and 1 day before the due date
- Automatic suspension after 3 days overdue (automatic reactivation after payment)
Refunds
Subscriptions are refundable within 14 days of the order if the service has not been used. Prepaid VoIP credit is non-refundable. Contact support for any specific request.
