Cloud & Telecom Solutions

Understanding and Navigating Your Client Area Print

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Your WebTic client area — Navigation guide

As soon as you log in at client.webtic.online, you reach a centralized dashboard. Here is an overview of the main sections.

Dashboard

The home page shows a summary of your account:

  • Available balance — amount of prepaid credit usable for VoIP services
  • Active services — quick list of your current subscriptions
  • Recent invoices — status and due date
  • Open tickets — direct access to your ongoing support requests

"My Services" menu

From this menu, go directly to your dedicated portals:

  • 📊 VoIP Panel — complete management of your account (CDRs, DIDs, trunks, top-up)
  • 💬 SMS Business — sending SMS and managing campaigns
  • 🤖 AutoDial — automatic call campaigns dashboard
  • ☎️ 3CX PBX — information about your license and portal access
  • 🖥️ ConnectWise — management of your ScreenConnect subscriptions

Billing

  • My Invoices — full history, PDF download
  • Add Funds — top up your balance by card, PayPal or bank transfer

Support

  • Open a Ticket — for any technical or commercial request
  • Knowledge Base — self-service guides and tutorials
  • Network Status — check the availability of our services in real time

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