Accessing the 3CX Web Portal
The 3CX web portal lets you manage extensions, queues and recordings from any browser.
Login
- URL: provided in your client area → Services → [Your 3CX] → Details
- Admin credentials: available in the same panel
- Compatibility: Chrome, Firefox, Edge (latest versions)
Main features
- Extensions — add/edit internal phones
- Call Groups — configure ring or sequential routing
- Queue — ACD with customizable hold music
- Recordings — listen to and download conversations
- CDR Reports — call history with filters
Mobile app
Download the 3CX Mobile App (iOS / Android) and scan the QR code available in the portal for automatic configuration.
