Your WebTic client area — Navigation guide
As soon as you log in at my.webtic.online, you reach a centralized dashboard. Here is an overview of the main sections.
Dashboard
The home page shows a summary of your account:
- Available balance — amount of prepaid credit usable for VoIP services
- Active services — quick list of your current subscriptions
- Recent invoices — status and due date
- Open tickets — direct access to your ongoing support requests
"My services" menu
From this menu, go directly to your dedicated areas:
- 📊 Telephony — complete management of your account (SIP accounts, call history, numbers, payments)
- 💬 SMS Business — sending SMS and managing campaigns
- 🖥️ VPS Hosting — management of your VPS servers
- ☎️ 3CX Licenses — information about your license and portal access
- 🛟 Remote support — management of your ConnectWise Control (ScreenConnect) subscriptions
- 🏢 WebTic PBX — your WebTic phone system
Billing
- Invoices — full history, PDF download
- Top up credit — top up your balance by secure online payment
Support
- Support tickets → New ticket — for any technical or commercial request
- Knowledge Base — self-service guides and tutorials
- Network Status — check the availability of our services in real time
