Top up your WebTic balance
Your WebTic balance (prepaid credit) is used for pay-as-you-go services: VoIP calls, SMS sending, and automatic subscription renewals. Here is how to add funds easily.
Method 1 — From Invoices (recommended)
- Log in at my.webtic.online
- In the left-hand menu, open Invoices, then click Top up credit
- If your account has a telephony credit, choose what you are topping up: Telephony credit (recommended) or General balance
- Choose an amount (€50, €100, €200 or €500) or enter your own: minimum €50, maximum €10,000 per top-up
- Click Proceed to payment: you are redirected to our secure payment platform
- The credit is added automatically once the payment is confirmed
Method 2 — From the Dashboard
- On the Dashboard, click Top up
- Proceed in the same way as Method 1
Check your balance
Your current balance is displayed on your Dashboard. The history of your payments is in My services → Telephony → Payments.
Low balance alerts
Enable the "Low balance" alert in My profile → Notifications to be notified when your balance falls below the alert threshold, and top up before running out.
